Shipping

Shipping information

We’re all about keeping things simple, speedy, and stress-free. Because whether you’re a new mum, a gift-giver, or just craving something delicious and nourishing, your cookies shouldn’t keep you waiting.

Where we ship

We currently ship Australia-wide from our kitchen in Geelong, VIC.

Whether you’re in a big city or a small town, we’ve got you covered.

Shipping Options & Rates

We offer two shipping options at checkout:

Standard Shipping (3-7 business days): $8

Express Shipping (1-3 business days) $15

Local Delivery 10km Radius (Mondays) $2

* Orders need to be placed before 10am Monday for local delivery, otherwise It will be delivered the following Monday.

All orders are sent via Australia Post

Shipping times may vary slightly depending on your location.

LOCAl delivery

For mummas within 10km of Charlemont VIC, we offer hand delivery every Monday.

At checkout, you’ll be able to see if your address falls within the delivery zone.


Not sure if you're in range? Just send us an email at hello@teaganstable.com we're happy to check for you!

ORDER PROCESSING TIME

Orders are lovingly packed and shipped within 1–2 business days.

You’ll receive a tracking link via email once your order is on its way so you can keep an eye on your goodies.

We don’t ship on weekends or public holidays, but we’ll get to your order first thing the next business day!

Delays

We rely on Australia Post and do our best to get orders out quickly, but once a parcel leaves our hands, occasional delays can happen (especially around peak times and holidays).

If your order hasn’t arrived in a reasonable time, or if something seems off, please get in touch with us at here and we’ll get it sorted ASAP.

Refunds

We want you to love your cookies! If there’s an issue with your order, please reach out within 7 days of delivery. While we can’t accept returns on food items, we’ll always do our best to make it right.

(Read our full Returns Policy Here)

Still have questions?

We’re here to help! You can reach out via our contact page or email us directly at hello@teaganstable.com